Medikro for IT Personnel

Medikro is known for the development of comprehensive software solutions. Information technology and integration with information systems are as important to us as the reliability of our software applications.

With our long experience in development and production of PC-based spirometry systems we are able to provide quality IT support and consultation to our clients. At this page you can choose the type of project you have and book an online session with our IT Experts.

  • Troubleshooting chronic IT problems
  • Creating a comprehensive data architecture
  • Detailed planning for migrations
  • Project management and special project assistance

IT consulting via remote meeting

If you are looking for a undivided attention of an experienced IT expert, we are happy to offer you a variety of options, depending on your task. Receiving of one-to-one consulting session has never been easier - just choose the relevant option below and click "Book a meeting". You will be able to choose a suitable date and time from our calendar. We are ready to walk you step by step through the process or brainstorm with you a solution of any complexity.

Software installation & user support

You are a nurse or a doctor and you need help with installing Medikro Spirometry Software or with using some functions? Reach out to us, we are happy to help!

All you need is Admin privileges at your computer, the rest we will help you with! During online session we can set up remote access to your PC and solve all the issues.

  • First 30 minutes - 150EUR
  • After that - 100 EUR / 30 minutes
> Book a meeting

Database configuring

You are an IT specialist and you tasked with moving a local database for Medikro Software to the server? We are ready to do it with you!

Together we develop plan for the migration, control the smooth data transfer, configure the admin tool and set up workstations.

  • Price of the service: 690 EUR (VAT 0%), it includes 4 hours of our work, which can be distributed freely between the tasks and is enough for most of the cases.
  • Extra time, if needed, charged separately - 150 EUR per hour.
> Book a meeting
Medikro Duo - The 2 minute asthma and COPD screener

Integration project

You are an IT specialist, responsible for Hospital Information System and you want to integrate MSS with your HIS? Let’s get in touch!

There is nothing impossible for our integration team: data flows design and implementation, cross-system data mapping, formats conversions, 3rd party modules integration. Together we develop a plan for the integration project and organize regular sessions to ensure smooth and reliable connection.

  • Each project is unique! Let’s have an initial conversation - if you sign the project after that, there’s no cost for you. Otherwise - 150 EUR / 30 minutes.
> Book a meeting

Support and technical assistance

If you have question about software or are experiencing problems with installing updates or retrieving your patient's data, please click here and open a new ticket. Our commitment is to provide an answer in 3 business days (max).

Visit our dedicated customer support site for FAQ’s, articles and online support.

> Go to eSupport