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Medikro Oy
Postal address P.O.Box 54, FI-70101 Kuopio, FINLAND
Telephone +358 44 777 7002
Fax +358 17 283 3300
Visiting address Kellolahdentie 27, 70460 Kuopio, FINLAND
Email This e-mail address is being protected from spam bots, you need JavaScript enabled to view it
Service

Medikro® Service

Larger hospitals or laboratories might have quality system that requires annual verification / calibration of their equipment. This includes devices like spirometers and devices that are used to calibrate spirometers, the calibration syringes.

The purpose of Medikro® Annual Service is to ensure system validity and maintain both operational and technical features up-to-date. Furthermore annual service extends standard warranty period (Normal warranty period for the device is 3 years.) with one year and ensures latest software and user manual updates automatically.

Service Order

  1. Agree the service beforehand and apply for a RMA number via fax (+358 17 283 3300) or eMail ( This e-mail address is being protected from spam bots, you need JavaScript enabled to view it ).
  2. After receiving the needed information, Medikro will send you the RMA number. 
  3. Please write the full RMA number clearly in the shipping documentation and shipping labels. Only deliveries, which are marked with a valid RMA number, are accepted.
  4. Please note that if equipment is not under warranty, a purchase order will be required to cover any repairs. Medikro will provide a quote for all non-warranty items.
  5. Ship the materials to Medikro:
    Via post:Otherwise:
     Medikro Oy  Medikro Oy
     Attn: [RMA number]  Attn: [RMA number]
     P.O.Box 54  Kellolahdentie 27
     FI-70101 Kuopio  FI-70460 Kuopio
     FINLAND  FINLAND
  6. Equipment will be shipped back via United Parcel Service (UPS) or Priority Post, unless otherwise advised. If it is a non-warranty repair, shipping charges will be billed.